NetSuite implementation partner NoBlue introduced Sandpiper Books to WAER to get their warehouse operation in better shape and running more efficiently.
Sandpiper Books is a UK based company selling discounted and newly published books through its monthly catalogue and website.
The company purchases end of line and excess stock from publishers and wholesalers, of which there are around 700–800, and sells them, primarily through the catalogue, which is published on a monthly basis and distributed to 125,000 subscribers.
At any one time Sandpiper has around 8,500 titles in the warehouse, rising to 14,500 at peak times. Of these, approximately 2,500 are active in the catalogue/website.
The peaks occur on a monthly basis when the catalogue is published, with the major peak being at Christmas when 4,000 orders/day are handled. A typical order will be for 3–4 books.
The company needed a new warehouse management system to work in partnership with their ERP – NetSuite – and following a detailed selection process, chose WAERlinx.
Issues particular to Sandpiper that they needed WAERlinx to address were to:
The Waer team has developed solutions for these niche requirements and the project is ongoing with a scheduled go-live set for July 2017.