Online Retailer Cox & Cox Chooses NetSuite with WAERlinx WMS to Support Their Business, Now and into the Future
Launched in 2001, Cox & Cox (www.coxandcox.co.uk) is a unique collection of practical yet beautiful homeware products, unavailable in traditional catalogues. The eclectic mix of old and new makes the site a go-to for independent-minded home owners and interior designers alike, and the company has a strong and ever-growing loyal customer base.
Having enjoyed steady growth, the company needed to start streamlining its operations and improve efficiency, with the installation of an ERP and warehouse management solution. Cox & Cox needed a system that was able to scale to its current size and have the capacity to grow as the company expands.
They quickly settled on a shortlist of two ERP systems: NetSuite and MS Dynamics. Jonathan Baldwin, Corporate Account Executive at NetSuite, introduced them to Patchworks – a NetSuite solution provider – and suggested WAERlinx as the most suitable solution for the warehouse.
Patchworks simplifies the adoption and management of the world’s most popular software, such as NetSuite, and is Europe’s leading cloud integration platform, as well as being the only Built-for-NetSuite accredited connector.
For Cox and Cox, Patchworks delivered fully automated synchronisation of all of their business critical data between NetSuite and Magento 2, enabling them to accelerate growth and increase speed to market with new products whilst providing a seamless customer experience.
WAERlinx provides NetSuite customers with all the functionality you would expect from a world-class warehouse management system, addressing all inbound, storage and outbound processes, fully and seamlessly interfaced to NetSuite.
Its storage management functionality gives customers real-time visibility of all stock, from warehouse to zone, rack and shelf at any location in the world, providing accurate stock count and perpetual inventory as standard, and on the outbound side of the supply chain, pick sequences are set up for maximum efficiency and can be driven by many factors in line with business requirements, keeping disruption to a minimum and providing customers with exactly what they need.
WAERlinx’ flexibility and scalability are its biggest assets, and it was these two elements that clinched it for Cox & Cox. Aynsley Peet, E-Commerce Manager at Cox & Cox, said:
“We really liked WAERlinx’ flexibility and scalability. The team at WAER gave us a number of demos, we talked to several existing customers and the support so far has been fantastic. We are really excited about starting this new project with NetSuite and WAERlinx.”
For more information about Patchworks contact Julie Halford at Patchworks firstname.lastname@example.org or 07904 664011 www.patchworks.co.uk